IT Service Management
Third generation technology from Micro Focus, formerly HP Enterprise Software solution. Service Management Automation X (SMAX) has been designed to fully incorporate machine learning capabilities, business intelligence analytics, smart self-service with social collaboration.
SMAX - Main Dashboard
SMAX Knowledge Management - Hot Topic Analytics
SMAX Request - Live End User Chat
Innovation
SMAX can be deployed on-premise, in public or private clouds. It has incorporated machine learning capabilities, business intelligence analytics, smart self-service with social collaboration, modern user experience with responsive HTML 5 support, and a rich set of integration functionality for data integration and process automation.
Container Based
The deployment of SMAX is a container-based deployment, using Docker and Kubernetes to achieve high availability, scalability, security, and agility. Additional cloud native technologies are also being used to offer an end-to-end secure delivery and management of applications running in this platform.
Code-less Configuration
Easily develop process-based applications without any programming skills, driving low TCO and enabling easy product upgrades for almost instant access to new features. With Marketplace, Micro Focus customers and partners have a community for leveraging and sharing these applications.