FAQs

IT Asset Management (ITAM)

Whether you’re overseeing assets across global offices, remote teams, or hybrid environments, we provide a centralized view that keeps everything connected—so you stay in control, no matter where your assets are located.
Managing IT assets across different locations, cloud environments, and business units can be overwhelming. We provide a single source of truth, giving you real-time visibility into your entire IT landscape so you can make informed decisions faster—without relying on manual tracking.
With IT budgets under pressure, unnecessary software licenses, underutilized hardware, and compliance risks can drain valuable resources. Our solution identifies inefficiencies, and helps you optimize spending, to ensures compliance, and get the most out of your IT investments.
IT teams are often bogged down with repetitive tasks like tracking devices, updating software, and reconciling inventory. We help automate asset discovery, lifecycle management, and reporting, freeing up your team to focus on strategic initiatives instead of manual processes.
Unmanaged devices and outdated software pose serious security threats. We help you identify outdated IT devices, to ensure critical patches are applied, so you can proactively mitigate risks and maintain a strong security posture.
Regulatory compliance requires accurate asset tracking, and audits can be time-consuming. Our approach ensures automatic collection of IT assets, license usage, and configurations, making audits seamless and reducing the risk of non-compliance fines.
IT complexity increases with growth, making it harder to scale operations efficiently. Our solution is designed to adapt to your evolving business needs, whether you're expanding teams, adopting cloud services, or restructuring IT environments.
Managing IT shouldn’t mean adding more complexity. Our solution seamlessly integrates with your existing tools and processes, ensuring a smooth transition and minimal disruption—so you can enhance efficiency without creating new barriers.

IT Service Management (ITSM)

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IT Operations Management (ITOM)

The intended audience includes IT Operations Management administrators, solutions architects, integrators, software administrators, virtual infrastructure administrators, and operations engineers who are involved in deploying, operating, scaling, or building solutions around the Micro Focus ITOM Suites portfolio.
The primary benefit of the Micro Focus ITOM CDF is that it significantly reduces the time to value for customers by simplifying the deployment of container-based software suites. It streamlines the installation and operation of IT Operations Management (ITOM) suites, making them faster and easier to deploy, upgrade, and maintain.
Traditionally, deploying ITOM suites was complex and expensive, requiring multiple IT teams (infrastructure, network, storage, and virtualization) and additional resources like professional services. It also involved lengthy post-deployment activities, such as product-to-product integrations and licensing tasks. In contrast, CDF simplifies the process by enabling the deployment of pre-integrated, feature-rich software suites in a containerized environment, resolving Day-1 operations immediately and facilitating easier upgrades.

Cybersecurity

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FAQs

How can I manage IT assets across multiple locations without losing control?

How can I get a clear view of all my IT assets without spending hours gathering data?

How does better IT asset management help reduce costs?

How can I reduce IT workload and improve efficiency?

How can I reduce security risks from unknown or unmanaged IT assets?

How can I ensure IT compliance without tedious manual audits?

Can this solution support my business as it grows?

Can this work with our existing IT systems and workflows?

What is the choice to implement and deploy ITSM either in the Cloud or on-premises?

What are the reasons to implement and deploy ITSM solution?

How long does it take to plan, implement, and deploy an ITSM solution?

What are the steps to implement an ITSM solution?

What is the process for migrating existing Help Desk records into the new ITSM solution?

How do we ensure a smooth transition to the new ITSM solution?

Who is the intended audience for the information on the Micro Focus ITOM Container Deployment Foundation?

What is the main benefit of the Micro Focus IT Operations Management Container Deployment Foundation (CDF)?

How does the traditional ITOM suite deployment process differ from the approach using the Container Deployment Foundation?

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RealIT® Management Inc.